Terms and Conditions

PURCHASE CONDITION LAS TIJERAS MÁGICAS

1. Website’s owner identification: The owner of the domain and the web page https://www.lastijerasmagicas.com/en/ (hereinafter, the "Web" or the "Web Site") is GRUPO LAS TIJERAS MÁGICAS 2006, S.L., C/ Capitán Antonio Mena, 150 - 03204 Elche, with C.I.F.: B54974217, duly registered in the Mercantile Registry of Alicante in Volume 3.996, Sheet 40, Section 8, Page A-152860. From now on, LAS TIJERAS MÁGICAS.
You can contact us directly and effectively at the telephone number +34 966 656 452, or at the e-mail address pedidos@lastijerasmagicas.com.
The following terms and conditions are applicable to the purchase of products from LAS TIJERAS MÁGICAS.
Acceptance of these conditions implies that you are over the legal age, with sufficient capacity to contract and that you have read and understood what is set forth herein.
The data you provide us when you make a purchase, will be treated in accordance with the provisions of our Privacy Policy.

2. Contractual terms: In the present document set down the terms and conditions of the sale and purchase of the products offered against payment of the price published on the Web Site.

2.1. Shipping service availability: The items offered on the Web Site are only available for shipment to the countries and territories listed in the "Shipping and Delivery" section.

CUSTOMS INFORMATION: If you order products to be delivered to a country outside the European Union, you may be required to pay import duties and taxes, which will be charged to you when the package arrives at its destination. Any additional charges due to customs clearance will be your responsibility. We have no control over such amounts. Customs policies may vary significantly from country to country, so please check with your local customs office for more information. Moreover, when you place an order through our Web Site, from a legal point of view, you are considered an importer, and you must therefore comply with all applicable regulations in the country where the product is received. We also warn you that international shipments are subject to inspection and opening by customs authorities.

2.2. Contract language: The purchase of the products and articles of the Web Site can be made in Spanish and English.

2.3. Copy of the present conditions: We will not keep a copy of these conditions linked to your purchase, so we recommend that you keep a copy of them on each occasion. However, we will send you a copy of the conditions that you have accepted on a durable support in the confirmation email of the purchase or at the latest in the following 24 hours.

2.4. Technical means to correct errors: The Web Site does not have technical means to identify and correct errors in the introduction of your data, but it detects if any information is needed to be completed and does not allow you to continue with the purchase process. However, if you detect that during the process you have made a mistake, you should contact us as soon as possible to correct it through the telephone and/or email indicated above.

If you are registered as a customer on the Website, you also have the possibility to rectify your data through your customer account, identifying yourself with your username and password.

We will not be responsible if you have not rectified your data before the order has left our facilities, notwithstanding that if there is a problem with the delivery, we or the corresponding transport company will contact you to try to rectify the incident.

2.5. Purchase process: You can access the articles offered on the Web Site through its different sections or through the home page. If you are interested in any product, you can click on it, accessing the product description and its features.

If you wish to purchase the item, you must select the options provided and add it to the cart, as long as it is available, and finalize the order. To add any other product to the order, you must repeat the process.

You will be able to see a breakdown of the price, VAT, shipping costs, and any additional costs, before placing the order and making the payment.

To finalize the order, you must be registered as a customer (or identify yourself with your access codes, if you are already registered), providing the data requested in the registration form: e-mail, password, name, surname, date of birth, delivery address, telephone, etc.) being essential to complete those areas that the system will indicate as necessary to process the order. We remind you that you are responsible for the truthfulness, exactness and correctness of those data.

The purpose of the customer account is to prevent you from having to re-enter all your data for future purchases. If you wish to delete your customer account, please contact us.

If you detect any error in the data you have entered in the form, you can and should proceed to correct it through your customer account, or by contacting us by phone or email.

We reserve the right to verify the personal data provided and to take such measures as we deem appropriate to ensure compliance with these terms and conditions.

In case you have a promotional discount code, you can use it by indicating it in the corresponding section. Discount coupons cannot be accumulated.

Then you will have to select the shipping and payment method.

Once you have read the terms and conditions, if you agree with them, you can proceed to their agreement by checking the box provided for that purpose and clicking the corresponding button to place the order and pay.

Once the whole process has been satisfactorily completed, we will confirm the purchase by e-mail to the address you have provided us, indicating the details of the order placed, the amount of the purchase and all the costs associated with it, including a PDF copy of the purchase conditions that you have accepted.

3. Payment methods:

3.1. Payment by credit/debit card: If you choose this payment method, you are guaranteeing that you have the full authorization for the use of the card in the purchase process. The charge on the card will be made in real time through the virtual POS system of the bank, once the correctness of your data has been verified. We will not store any of the card data. At the time of order processing, the card data will be transmitted encrypted and in an absolutely secure way, for the exclusive purpose of making the payment to the financial institution of the amount corresponding to the order placed.

The cards will be subject to checks and authorizations by the issuing entity, but if the issuing entity does not authorize the payment, we cannot consider the purchase contract formalized.

3.2. Payment by PayPal: If you have a PayPal user account you will be able to use this payment method. Likewise, if you make the payment through this system, you are confirming that you have full authorization for the use of the PayPal account.

3.3. Payment by bank transfer: You will have to pay the amount of the purchase to the delivery person of the transport company, at the moment of the delivery of the contracted product, plus the shipping costs, as well as, in its case, a commission that will be expressed during the purchase process -and that will be stated in the detail of confirmation of the purchase. Such commission is the amount that we have to pay to the transport company for the management of the cash on delivery.

If you wish to speed up the verification of the payment made, you can send a copy of the transfer receipt by e-mail.

3.4. Cash on delivery: Deberás satisfacer el importe de la compra al repartidor de la empresa de transportes, en el momento de la entrega del producto contratado, más los gastos de envío, así como, en su caso, una comisión que se expresará durante el proceso de compra -y que se hará constar en el detalle de confirmación de la compra. Dicha comisión, es el importe que tenemos que satisfacer a la empresa de transportes por la gestión de la entrega contra reembolso.

3.5. Payment through the Sequra service: If you wish, you can select as payment method the options offered by the Sequra platform, according to the terms, deadlines, requirements and conditions of SEQURA WORLDWIDE, S.A. ( from now on, "SEQURA"), with registered office at C/ Alí Bei 7-9, entresuelo, C.P. 08010, Barcelona NIF: A66054164, e-mail: info@sequra.es and telephone: 931 760 008.

SEQURA, through its platform, offers three payment options:

"Receive first, pay later" according to the terms and conditions of your contract: https://legal.sequra.com/condiciones-contratacion?product=i1&__hstc=164988896.86bdab8ecfe3b5cf7d05c55117823faa.1663172453327.1663172453327.1663172453327.1&__hssc=164988896.5.1663172453327&__hsfp=1770995497

"Divide in 3", according to the terms and conditions of your contract: https://legal.sequra.com/condiciones-contratacion?country_code=ES&financier=SeQura&locale=es&merchant%5Btype%5D=online&product=sp1

and "Payment by installments" according to the terms and conditions of your contract: https://legal.sequra.com/condiciones-contratacion?product=pp3&__hstc=164988896.86bdab8ecfe3b5cf7d05c55117823faa.1663172453327.1663172453327.1663172453327.1&__hssc=164988896.7.1663172453327&__hsfp=1770995497

We warn you that such services are not provided by LAS TIJERAS MÁGICAS. It is SEQURA in all cases that decides whether or not to grant a particular credit, to be refunded in a single payment or in several deferred payments.

If you choose to use SEQURA's services, you expressly agree that your data will be communicated to SEQURA.

3.6. Bizum payment: If your bank has this payment service associated with your account, you can use this payment method by providing the telephone number registered in Bizum and completing the process following the instructions you receive in your bank's application installed on your mobile device.

4. Order availability and delivery: The items offered through the Web Site are only available for shipment to the territories referred above. Under no circumstances will orders be delivered to P.O. Boxes.

In accordance with the provisions of Article 110 of the Royal Legislative Decree 1/2007 of November 16 (Consolidated Text of the Law for the Defense of Consumers and Users - hereinafter TRLGDCYU), in case of non-execution of the contract by us, because the contracted good is not available, we will inform you of this lack of availability as soon as possible and you will recover, without undue delay, the amounts you have paid under it.

The delivery of orders will be made to the postal address you have designated. We cannot assume any responsibility if the delivery of the product does not take place because the information you have provided us is false, inaccurate or incomplete, or when the delivery cannot be made for reasons attributable only to you, beyond our control or that of the designated transport company, such as the absence of the addressee.

In the event that you are absent at the time of delivery, the carrier will leave a notification indicating how to proceed to arrange a new delivery. If it is not possible to leave such notice, the transport company will contact you by telephone. If these efforts are unsuccessful, we will contact you to resolve the incident.

5. Shipping costs: The shipping costs to the different territories can be found here. In any way, the amount corresponding to the shipping costs will be detailed before finalizing the purchase.

If the amount of the order exceeds a certain amount, which is published on the Website, the shipment will be made free of charge for you, but only for deliveries in the territories indicated in the link above.

6. Delivery times: Delivery time in Spain and Portugal is between 24 hours to 2 working days.

The delivery time for the rest of Europe is between 3 to 6 working days.

Delivery time in America and Oceania is between 3 to 5 weeks.

Please note that there is no delivery service on weekends.

Orders placed after 17:00 h, on weekends or on local holidays in Elche or national holidays in Spain, will be considered as having been placed on the immediately following working day.

For shipments destined to territories outside the European Union, we cannot be held responsible for delivery delays caused by incidents in Customs clearance not attributable to us.

If you opt for SEQURA's financing service, the above deadlines may be conditional upon SEQURA's acceptance of the requested credit, so delivery may be delayed by up to 24 hours.

7. Prices and invoicing:

7.1. Prices: The prices of the products will be those published on the Web Site, which will include V.A.T. at the applicable rate, as the case may be, and must be paid in full at the time of placing the order.

In accordance with the provisions of the Article 68 of the Law 37/1992, of December 28, 1992, of the Value Added Tax, the delivery of the articles shall be considered to be located in the territory of application of the Spanish VAT if the delivery address is in a Spanish territory except for the Canary Islands. The applicable VAT rate will be the one legally in force at any given time depending on the specific article in question.

In orders with destination to territories outside the European Union, deliveries will be exempt from VAT by application of the provisions of the Article 21 of the Law 37/1992, without prejudice of the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories, and must be paid in cash on reception of the shipment. In those shipments, the declared value for customs purposes shall be the amount of the invoice in euros.

7.2. Invoicing: You expressly consent to the issuance of the invoice in electronic format. You may revoke this consent by sending an email to that effect requesting the remission of the invoice in paper format.

8. Guarantee: We guarantee that we will deliver products in conformity with the contract, that is, conforming to the description given and possessing the qualities of the product presented to you, and we will be responsible to you with respect to any nonconformity that exists at the time of the product's delivery.

In accordance with the provisions of the article 123 of the TRLGDCYU, we will be responsible for the nonconformity of the products that become apparent within three years of delivery.

In the case that any product proves to be defective, we will proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, which will be free of charge for you.

9. Defective products return: In the case that the products delivered are not in conformity with the contract, because they are damaged or defective, you can contact us through the contact form, email or telephone, providing the data of the product/s purchased, and indicating what is the defect detected, the date on which the order was placed and the date of delivery, as well as name, surname and email. We will contact you to tell you how to proceed.

In any case, if the product is found to be defective, we will proceed to refund all the costs (including shipping costs), and we will also assume the costs of the return.

10. Complaint Procedure: In case of non-conformity, in case of error, defect or deterioration attributable to us, you can contact us by e-mail or calling the above telephone number, indicating your data, reference number of the purchase and the anomaly or the defect detected.

11. European online dispute resolution platform: We inform you that if you are a resident of the European Union, you have the possibility of using the ODR (Online Dispute Resolution) platform through the following link:

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Through this platform, it is possible to submit complaints through an electronic form available in all European Union languages, for all matters related to e-commerce or provision of services on the network, as provided for in Regulation 524/2013 of the European Parliament and of the Council of 21 May 2013 and Directive 2013/11/EU of the European Parliament and of the Council on alternative dispute resolution in consumer matters.

12. Right of withdrawal:

12.1. What is and how to exercise the right of withdrawal?: You have the right to cancel the purchase made within 30 calendar days from the date of delivery of the contracted product, without the need for any justification. Notwithstanding the foregoing, the withdrawal period for the purchase of books will be 14 calendar days from the date of delivery..

To exercise the right of withdrawal, you must notify your decision to withdraw from the purchase through an unequivocal statement (for example, a letter sent by post, or email). You may use, if you wish, the model withdrawal form below, although its use is not mandatory:

12.2. Consequences of withdrawal: In the event that you decide to withdraw from the purchase on time, we will refund all payments you have made for the purchase, including delivery costs (with the exception of the additional costs resulting from your choice of a delivery method other than the least expensive method of standard delivery that we offer), without undue delay and in any case not later than 14 calendar days from the date on which you communicate your decision to withdraw. We will proceed to reimburse the amounts paid using the same means of payment you used for the initial transaction.

We will hold the reimbursement until we have received the goods, or until you have provided proof of the return of the goods, whichever condition is met first. In case of exercise of the right of withdrawal, you must return or deliver the goods to us directly, without any undue delay and in any case not later than 14 calendar days from the date on which you inform us of your decision to withdraw from the contract. The deadline shall be deemed to have been met if you return the goods before the end of this period.

You will have to bear the direct cost of returning the goods in case of withdrawal.

You shall only be responsible for any decrease of the products' value resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the products.

12.3. Exceptions to the right of withdrawal: According to the provisions of the Article 103 of the TRLGDCYU, the right of withdrawal shall not be applicable to contracts regarding:

a) The provision of services, once the service has been fully performed, when the performance has begun, with the prior express consent of the consumer and user and with the consumer's acknowledgement that he is conscious that, once the contract has been fully performed by the entrepreneur, he will have lost his right of withdrawal.
b) The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the entrepreneur cannot control and that may occur during the withdrawal period.
c) The supply of goods made to the specifications of the consumer and user or clearly personalized.
d) The supply of goods that may deteriorate or expire rapidly.
e) The supply of sealed goods which are not suitable for return for reasons of health protection or hygiene and which have been unsealed after delivery.
f) The supply of goods that after their delivery and considering their nature have been inseparably mixed with other goods.
g) The supply of alcoholic beverages whose price has been agreed upon at the time of entering into the sales contract and which cannot be delivered within 30 days, and whose actual value depends on market fluctuations beyond the entrepreneur's control.
h) Contracts in which the consumer and user has specifically requested the trader to visit him for urgent repair or maintenance operations; if, during such a visit, the trader provides services additional to those specifically requested by the consumer or supplies goods other than the spare parts necessarily used to carry out the maintenance or repair operations, the right of withdrawal should apply to such additional services or goods.
i) The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer and user after delivery.
j) The supply of daily newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.
k) Contracts concluded through public auctions. l) The supply of accommodation services for other purposes than housing, transport of goods, car rental, food or services related to leisure activities, if the contracts provide for a specific date or period of performance. m) The supply of digital content that is not provided on a tangible support when the performance has begun with the prior express consent of the consumer and user with the knowledge on his part that as a result he loses his right of withdrawal.

12.4. Withdrawal of a contract linked to consumer and user financing: When you exercise your right of withdrawal, and the price to be paid has been financed by the SEQURA platform or PayPal, the exercise of the right of withdrawal will imply at the same time the cancellation of the credit without any penalty for you.

If you exercise your right of withdrawal on a product financed by SEQURA or PAyPal, you will only have to inform us of your desire to withdraw in accordance with the provisions of these conditions, without further action, and we will take care of the management with SEQURA and Paypal of the refund of the amounts that have been paid.

13. Legislation and jurisdiction: These terms of use and privacy policy shall be governed by Spanish law, although the choice of Law does not prevent you from invoking the protection offered by the mandatory provisions of the law of your habitual residence in the event that you are a consumer or user.

The parties submit to the courts and tribunals of the domicile of the consumer or user for the resolution of conflicts and renouncing any other jurisdiction. In the event that you are not a consumer or user, the parties submit to the courts and tribunals of Elche (Alicante).

Last update: September 2022.